Frequently Asked Questions
Answers to all common questions about p888
From opening an account to depositing money, from live casino to security — all your questions about p888, answered on one page.
About p888
p888 is a safe and reliable online casino and betting platform for players in Bangladesh. In the FAQ list below, we have provided detailed answers to the most frequently asked questions across five categories: membership, live casino games, customer support, deposit methods, and account security. If you can't find your question, contact our 24/7 live chat support directly.
Questions by topic
Member Account
To register at p888, you need a valid mobile number, a unique username, and a strong password. Usernames generally consist of a combination of English letters and numbers. Your password must be at least eight characters long, and is most secure when it includes uppercase letters, lowercase letters, and numbers.
On the login page, select the "Forgot your password?" option. A verification code will be sent to the mobile number you used during registration. Use that code to set a new password. If the problem continues, contact p888's 24/7 live chat support directly — you'll get a quick resolution.
No, only one account per person is allowed at p888. If multiple accounts are found under the same person's name, all accounts may be suspended and deposited funds could be forfeited. This rule is strictly enforced to maintain a fair playing environment.
Yes, it is possible to update personal information. You can change your name, email, or other details from the Account Settings section. Changing your mobile number may require additional identity verification. For any difficulties, the support team is ready to help via live chat.
For security reasons, an account may be temporarily locked after several consecutive incorrect password entries. If locked, wait for a set period or regain access through password recovery. If the issue persists, contact p888 support directly — they will quickly reactivate the account.
Live Casino
Teen Patti is a popular South Asian three-card game where the highest-ranked hand wins. In Andar Bahar, the dealer reveals a joker card and players bet on which side — "Andar" (left) or "Bahar" (right) — a card of matching rank will appear. Both games are available at p888 in real time with a live dealer.
Baccarat has three main bets: "Player", "Banker", and "Tie". The hand whose total points are closest to 9 wins. Tens and face cards count as zero. The Banker bet has a slightly higher chance of winning, but a small commission is deducted on wins. This game can be enjoyed at p888 with a live dealer in a realistic environment.
Yes, live dealer games are broadcast directly via video streaming from professional studios. A trained dealer uses real cards and a real table, and you can chat and place bets in real time from your smartphone or computer. p888 offers live rooms from top providers such as Evolution Gaming and Ezugi.
Roulette has two main types of bets — inside and outside. Inside bets are placed on specific numbers or small groups of numbers, with higher payouts. Outside bets are placed on larger groups such as red/black, odd/even, or high/low numbers, with a higher chance of winning but lower payouts. Both options are available at p888's live roulette tables.
A stable internet connection is recommended for smooth live video streaming. Live games run well on a 4G or Wi-Fi connection. A weak connection may cause the video to pause occasionally, but your bets and balance remain safe. Using Wi-Fi instead of mobile data is more convenient for a reliable session.
Customer Support
p888 customer support is available 24 hours a day, 7 days a week. Whether it's 3 AM or 6 AM, you can reach the support team at any time via live chat or email. There are no specific office hours or support breaks.
Before contacting support, have your account username, registered mobile number, and a description of the issue ready. For transaction-related problems, having a transaction ID or screenshot available helps resolve things faster. Never share your password or OTP with the support team — this information is never requested for any legitimate reason.
Yes, p888's support team provides assistance in both Bengali and English. With Bangladeshi players in mind, the support team is ready to resolve all issues in Bengali. You will not face any language barriers.
p888 currently has two support channels: first, live chat directly from any page on the site, which is the fastest option; second, email — [email protected] — which is effective for explaining complex matters in writing. Both channels are active 24 hours a day.
Deposits
p888 itself does not charge any deposit fee. However, when sending money via bKash, Nagad, or Rocket, the mobile banking services may apply their own transaction charges, which are determined entirely by those providers' own policies. Banks may also charge their own fees for bank transfers.
p888 currently supports four deposit methods: bKash, Nagad, Rocket and bank transfer. For bank transfers, major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank can be used. The minimum deposit amount is ৳300 for each method.
First, log in to p888, go to the deposit section, and select "Nagad". Note the merchant number and reference displayed. Then send the specified amount to that number from your Nagad app and include the reference. Your p888 balance will be credited shortly after.
Deposits are normally reflected within a short time. If there is a delay, collect a screenshot and transaction ID of the transaction. Then share that information with p888's 24/7 live chat support. The support team will quickly verify and update the balance. Note that not using the correct reference number can cause deposit delays.
Log in to p888, go to the cashier or deposit option, and select "bKash". Enter the amount (minimum ৳300) and save the merchant number and reference code provided by the site. Then send the amount to that number using the "Payment" option in the bKash app and enter the reference number. Your account balance will be updated after a successful payment.
Account Security
Always confirm you see https://p888.beer in your browser's address bar. Slight spelling variations such as "p888.com", "p-888.beer", or "p888bet.live" are signs of fake sites. Check the SSL certificate by looking for the lock icon (🔒). If you receive a suspicious link, do not click it — type the address directly and visit the site that way.
Do not give your OTP, bKash PIN, or Nagad PIN to anyone — not even to someone claiming to be p888 support. p888's legitimate support team never asks for this information. If someone contacts you this way, it is a fraud attempt. If you receive such a message, report it to our support at [email protected] immediately.
Yes, p888 uses SSL (Secure Socket Layer) encryption technology. As a result, your personal information, password, and financial transactions are sent through a fully encrypted channel. No third party can read this information. p888 follows international fair play and security standards to protect your data.
If you notice an unfamiliar login, an unrecognized transaction, or any other suspicious activity, contact p888 live chat immediately or email [email protected]. The support team will quickly review the account and take the necessary protective measures. Changing your password on your own is also a good first step.
A strong password should be at least 8-12 characters long and include uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9), and special characters (@, #, !). Do not use simple passwords like "12345678" or your date of birth. Avoid reusing a password at p888 that you use elsewhere.
Still have questions? We're ready to help
p888's 24/7 support team is always ready to resolve any issue you have, in Bengali.