p888's Privacy Policy
Your personal information is completely safe with us — we protect your privacy through SSL encryption and strict data protection practices.
1. Introduction & Applicability
p888 is a trusted online gaming and betting platform serving users in Bangladesh. We place the highest importance on our members' privacy. This policy will inform you about what information p888 collects, how that information is used, who it may be shared with, and what rights you hold over your information.
By using our website or registering an account, you accept all the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
2. What Information We Collect
p888 collects two types of information — information provided directly by members, and information collected automatically.
Member-Provided Information
Information you provide when opening an account or using our services:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID card or other identity document details
- Bank or mobile banking account details (bKash, Nagad, Rocket, bank transfer)
- Messages and requests sent to customer support
Automatically Collected Information
When you use our platform, the following is collected automatically:
- IP address and device identifier information
- Browser type, operating system, and language settings
- Site access times, page views, and navigation paths
- Information obtained from cookies and similar tracking technologies
- Transaction history and gaming activity logs
3. Purpose of Information Use
p888 uses collected information only for specific and legitimate purposes. Each purpose is described in detail below.
Account Management & Identity Verification
We use your identity-related information to create and maintain your account, ensure login security, verify age (21+), and prevent fraudulent activity. p888 ensures that no underage person can use our platform.
Transaction Processing
We need your financial information to correctly process your deposit and withdrawal requests. This information is used to complete transactions via bKash, Nagad, Rocket, or bank transfer.
Customer Support
Our 24/7 live chat and email support team may view your account and transaction information to resolve your issues. This is done solely for support purposes.
Security & Fraud Prevention
We use automated systems to prevent suspicious logins, unusual transactions, or money laundering. These systems keep your account secure.
Platform Improvement
We analyze aggregate usage statistics to further improve the user experience and provide relevant promotional information. This analysis does not identify any individual person.
4. Cookies & Tracking Technologies
p888 uses cookies and similar technologies to provide a secure browsing experience.
Cookie Types & Purposes
- Essential Cookies: These are used to keep login sessions active and ensure the site's core functionality. Without these cookies the platform will not work properly.
- Functionality Cookies: Used to remember your preferences and settings, such as language selection and display settings.
- Analytics Cookies: Used to analyze overall user behavior and improve the platform.
- Security Cookies: Used to detect fraud and unauthorized access.
You can manage cookies from your browser settings. Please note that disabling essential cookies may cause some p888 services to not work properly.
5. Sharing Information with Third Parties
p888 never sells your personal information for commercial purposes. However, information may be shared in specific circumstances:
Service Providers
We work with trusted third parties for payment processing, technology infrastructure, and cybersecurity. They may only use this information for specific contractually agreed purposes.
Legal Obligations
We are required to provide necessary information in response to court orders or legal requests from relevant authorities.
Fraud Prevention
Information may be shared with relevant agencies under industry-defined compliance arrangements to prevent gambling-related fraud and money laundering.
Business Transfers
In the event of a company merger or acquisition, member information may be transferred to the new authority. In such cases we will notify members in advance.
6. Data Protection Measures
p888 has adopted industry-standard technical and organizational measures to protect your information.
SSL/TLS Encryption
All communications on our site are encrypted using SSL/TLS protocols.
Firewall & Access Controls
Only authorized personnel can access specific information.
Encrypted Databases
All stored sensitive information is kept in encrypted form.
Regular Security Reviews
Our systems undergo regular security testing.
However, no method on the internet is 100% secure. Keeping your password safe and not sharing it with anyone else is your own responsibility.
7. Data Retention Period
p888 does not retain any information longer than necessary. The retention period depends on the type and purpose of the information:
| Information Type | Retention Period |
|---|---|
| Account & Identity Information | Until the account is active, then for the applicable legal period |
| Financial Transaction Information | For the period determined by financial compliance requirements |
| Support Conversations | For a reasonable period after the issue is resolved |
| Cookies & Session Information | Deleted when the session ends or the set period expires |
8. Your Rights & Choices
As a member of p888, you hold the following rights over your personal information:
Right to Access
You may request to know what information we have stored about you.
Right to Rectification
If there is any error in your information, you may request that it be corrected.
Right to Erasure
Where there is no legal obligation, you may request that your information be deleted after account closure.
Right to Object to Processing
You may object to the processing of your information for specific purposes.
Right to Data Portability
You may request to receive your information in a structured and readable format.
Right to Opt Out of Marketing
If you do not wish to receive promotional messages, you may withdraw your consent at any time.
9. Protection of Minors
p888 is a service strictly for adults. Our platform operates for those aged 21 and above only. We do not knowingly collect information from any underage person.
If we learn that an underage person is using our services or that we have collected their information, the relevant account will be closed immediately and all information will be deleted. If parents believe their child is using our platform, please contact us right away.
10. Changes to the Policy
p888 reserves the right to update this privacy policy from time to time. If there are significant changes to the policy, we will notify members through any of the following methods:
- By publishing a notice on the main page of the website
- By sending a message directly to the registered email address
- By showing a notification when logging in to the account
Continued use of our platform after changes will be considered as your acceptance of the updated policy. You are advised to visit this page regularly for your own benefit.
11. Contact Us
For any questions, concerns, or information-related requests regarding this privacy policy, please contact p888's data protection team.
Data Protection Contact
Instant support is available via 24/7 live chat
Email: [email protected]
We respond in both Bengali and English. All information-related requests are handled confidentially.